Workflow Audits · AI Automation

Your team's time back,
one workflow at a time.

Trusted by operators at
Blackstone Host Hotels & Resorts Park Hyatt Ritz-Carlton Alterra Mountain Company Pacaso Nando's NYCHA
100+
Consulting Engagements
$600M+
Enterprise Value Created
15+
Years Operational Practice
5
Countries · Europe & North America
Our Belief

The best automations don't come from a slide deck. They come from inside the business: sitting with your team, learning how the work actually gets done, and tracing how information moves from hand to hand. Then we build, one workflow at a time.

How We Work

Listen. Build. Return the time.

01

Listen

We learn how your team actually works: interviews, shadow sessions, and a technical read of your software and security. You walk away with one process mapped end to end, prioritized automation opportunities, and an honest read on anything blocking them.

02

Build

We build one workflow at a time, end to end, in your tools and with your team. Most engagements start with a single automation that proves the model before anything scales.

03

Return the Time

Each workflow returns measurable hours back to the people running the business. Most clients keep building from there.

What Gets Automated

The work your team
stops doing by hand.

You shouldn't have to know which of these you need. Drawing that out of the business is the job. It's where your team's expertise, our operating experience, and these tools compound.

Document intake

Information arriving in three different formats from three different places becomes a single, triaged file landing in the system your team already uses.

Recurring reporting

Monthly closes, quarterly portfolio summaries, and partner updates that used to take days of compilation now assemble themselves the night before.

Operational command center

Email, Slack, CRM, and operating data converge into one daily briefing, so your team starts the day already oriented.

Board & investor intelligence

A queryable institutional memory of every meeting, deck, and asset, tuned to the personas that matter: board members, LPs, the audit committee. Ask it what came up last quarter and get the answer in plain English, with the source attached.

Who It's For

Owner-operated businesses where the expertise is deep, and the operations are manual.

Law Firms Wealth Managers & RIAs Family Offices Independent Hotel Groups Service-Based Businesses Operational SMBs
Current Engagements

In flight right now.

In Progress
Family Office · Multi-asset

From analog reporting to a digital command center.

Workflow audit and a sequence of automations across the principal's financial operations, modernizing how the general partner sees the business day to day, and how limited partners receive their quarterly updates.

Ongoing
Office of the President · $8B Public SaaS Company

Board intelligence for the President.

Strategy advisory and an AI-powered command center for board prep, executive updates, and a 2,000-person all-hands, collapsing days of synthesis into queryable institutional memory.

Engagement

Start small.
Build from there.

Tyler Chaney
About

Tyler Chaney

Founder, Hillstead Group

I've spent 15 years inside operations: Blackstone-portfolio hotels, venture-backed startups, and the office of a public-company president. The pattern is always the same. Talented teams lose their best hours to back-office work.

Hillstead Group exists to take that friction out. When the reporting, the preparation, and the chasing run themselves, your team gets its capacity back for the work only they can do: serving clients, growing the business, building what's next.

Process Design AI Workflow Architecture Strategic Finance Operations Strategy Executive Communications
Get in Touch

Let's look at
your operation.

Start with a workflow audit. We'll tell you straight what's worth automating and what isn't.

Book a Workflow Audit
Location Austin, Texas